Reopening May 9th

Our current opening date post COVID19 shut down is May 9th.

Science tells us that this is not the end of the virus. We must remain vigilant about social distancing, sanitizing and continue to wear a mask when in public. BBW will be incorporating these important deterrents when we reopen. Please be aware that limiting how many people are in the store at a time, continuing social distancing and contactless transactions will be apart of keeping our customers and staff healthy and the virus from interrupting our daily lives once more. Patience for all of us will be needed in the coming weeks, as we learn to navigate new habits and processes.

A recap of our new store policies:

  • Masks will be required by customers age 12 and above.

  • Only 6 customers will be allowed in the store at a time to allow for social distancing.

  • We are extending our return policy to 45 days.

  • Pointe Shoe fittings will remain by appointment and will incorporate contactless protocol. We ask that only one adult accompany their dancer to these fitting appointments.

  • Virtual Pointe Shoe Fittings will remain an option for all interested customers.

  • Credit Cards are strongly encouraged for payment. No cash payments will be allowed at this time.

  • We have installed hand sanitizing stations throughout the store for your convenience.

What you can expect from us:

  • Staff will be monitored for illness.

  • Staff will be wearing masks.

  • The store will be cleaned repeatedly, including our shoe fitting area and seating, dressing rooms and all door handles.

  • We will be closing at 5 pm May 9th through the 15th. This will allow our staff to clean and train other staff members into our new procedures and policies. We will be back to normal business hours starting May 16th.

  • We encourage customers to continue to use our online shopping cart, curbside, and contactless pickup as much as possible. Through May 15th, free USPS PRIORITY shipping is offered on orders $75 and over. If you use our contactless or curbside pick up, earn an extra 25 points on your Fivestar account.

  • Please be courteous and supportive of staff while they enforce new regulations to keep us all healthy.

Until then….

Tuesday through Saturday 10-5 our staff will be happy to take your order over the phone or via email. They are working virtually from home! You can also shop online, using our new drop-down menu, and use your studio discount (use code STUDIO15).

We are looking forward to serving you in the most comfortable way possible for you, our customer. .

Thank you for your continued patience and support.

Amy Kenney